Returns & Exchanges
Our moulds are thoroughly checked before sending, but if you notice any defect on the product, please contact us. we will help you to solve this issue.
We accept returns and exchanges on items within 30 days after you received the package.
All items must be in new condition and original packaging. The customer is responsible for the return shipping costs and any shipping costs for the items that were sent in exchange.
Refund in case of force majeure circumstances.
Please, notice! We refund the products’ costs, but the shipping costs will be charged from the price of the product in case if:
• the customer wasn't available during the delivery process
• the customer provided a wrong phone number and/or email address
If the item was utilized by the post for the same reason, we're not responsible for the expenses.
If the customer refuses to claim the package without any reason, the package will be utilized and we're not responsible for the expenses.